Trust & security

Enterprise-grade by architecture. Audit-ready by default.

Security posture

What a security review actually asks for.

RackTrack is designed to support formal enterprise diligence while keeping controls, evidence handling, and operational boundaries clear.

An engineer inspecting cabling at the front of a rack during a facility review

Your tenant

Tenant Isolation

Customer environments are isolated, with customer-controlled data residency for evidence and structured records.

Crosses the boundary

Encryption

Encryption in transit and at rest protects rack video, derived records, and operational metadata.

Your tenant

Credential Vaulting

RackTrack works with customer-controlled vaulting and never stores production access keys directly.

Crosses the boundary

Access Control & Audit Logs

Role-based access control and audit logging support least-privilege operations and review.

RackTrack

SOC 2 Type II

SOC 2 Type II is in progress, with controls and evidence practices being prepared for formal review.

Data handling

Customer-controlled data sovereignty.

Rack video is processed in your tenant, structured into device and topology records, and retained per your data residency policy.

The structured output is what powers downstream workflows while the raw footage remains under your operational control. Delete it, retain it as evidence, or keep it for re-processing as the platform improves. It never leaves your control.

A frame captured during a rack sweep, showing device faces and port detail
Rack VideoYou capture. You own.
AI ProcessingVideo is processed inside your tenant.
Structured OutputDevices, connections, and topology records.

Your Control

Retain, delete, or reprocess.

  • Retain as EvidenceKeep what matters.
  • Delete AnytimeRemove when needed.
  • Reprocess as Platform ImprovesAlways getting better.

Raw footage never leaves your control.

Deployment

Flexible enough for standard enterprise and restricted environments.

Buyers can assess RackTrack against the operating model they already use, from managed cloud to isolated environments with stricter boundary requirements.

Densely packed blade servers sharing a single chassis

Multi-Tenant Cloud

Secure, scalable, and fastest time to value.

A single equipment rack cabled and racked in a secured hall

Dedicated Cloud Tenancy

Deployed in your private environment with full control.

A plant corridor lined with facility control panels inside a data centre

Customer-Hosted Deployment

Runs in your data center for regulated environments.

A darkened corridor of sealed steel doors with no external access

Sovereign / Air-Gapped

For classified or restricted facilities with no external access.

Unchanged across all four models

  • Tenant-resident processing
  • Evidence retention on your terms
  • Raw footage never leaves your control

Need deeper architecture details for procurement or security review? RackTrack can share them during the formal evaluation process.

Contact RackTrack

Where the line falls

Every control sits on a side, and the side is written down.

Some controls operate entirely inside your tenant. Some cross the boundary between your environment and RackTrack's surface. A security review is entitled to know which is which before anything is signed.

Defensible innovation

Built on defensible innovation.

RackTrack's platform is supported by pending patent filings covering automated network cable mapping and infrastructure intelligence workflows - the foundation of a multi-year technical moat.

A labelled patch panel with terminated cabling, device faces and port markings visible

Patent pending · US Application 19/219,347

One filing, three claim areas. Each area below is covered by this application.

Claim area

Visual Rack Intelligence

Patent-pending methods for capturing rack images and identifying devices, ports, cables, and labels in the rack environment.

Claim area

Cable-to-Port Mapping & Validation

Patent-pending workflows for generating cable-to-port maps from visual data and validating them against live switch data (CDP, LLDP, ARP) and neighbor information.

Claim area

Infrastructure Reconciliation Methods

Patent-pending methods for merging scans across rack sessions and reconciling physical-to-logical infrastructure data into a single verified state.

Security review

Bring your diligence checklist. We'll answer it.