
Multi-Tenant Cloud
Secure, scalable, and fastest time to value.
Trust & security
Security posture
RackTrack is designed to support formal enterprise diligence while keeping controls, evidence handling, and operational boundaries clear.
Your tenant
Customer environments are isolated, with customer-controlled data residency for evidence and structured records.
Crosses the boundary
Encryption in transit and at rest protects rack video, derived records, and operational metadata.
Your tenant
RackTrack works with customer-controlled vaulting and never stores production access keys directly.
Crosses the boundary
Role-based access control and audit logging support least-privilege operations and review.
RackTrack
SOC 2 Type II is in progress, with controls and evidence practices being prepared for formal review.
Data handling
Rack video is processed in your tenant, structured into device and topology records, and retained per your data residency policy.
The structured output is what powers downstream workflows while the raw footage remains under your operational control. Delete it, retain it as evidence, or keep it for re-processing as the platform improves. It never leaves your control.
Retain, delete, or reprocess.
Raw footage never leaves your control.
Deployment
Buyers can assess RackTrack against the operating model they already use, from managed cloud to isolated environments with stricter boundary requirements.

Secure, scalable, and fastest time to value.

Deployed in your private environment with full control.

Runs in your data center for regulated environments.

For classified or restricted facilities with no external access.
Unchanged across all four models
Need deeper architecture details for procurement or security review? RackTrack can share them during the formal evaluation process.
Contact RackTrackWhere the line falls
Every control sits on a side, and the side is written down.
Some controls operate entirely inside your tenant. Some cross the boundary between your environment and RackTrack's surface. A security review is entitled to know which is which before anything is signed.
Defensible innovation
RackTrack's platform is supported by pending patent filings covering automated network cable mapping and infrastructure intelligence workflows - the foundation of a multi-year technical moat.
Patent pending · US Application 19/219,347
One filing, three claim areas. Each area below is covered by this application.
Claim area
Patent-pending methods for capturing rack images and identifying devices, ports, cables, and labels in the rack environment.
Claim area
Patent-pending workflows for generating cable-to-port maps from visual data and validating them against live switch data (CDP, LLDP, ARP) and neighbor information.
Claim area
Patent-pending methods for merging scans across rack sessions and reconciling physical-to-logical infrastructure data into a single verified state.
Security review